Who are we?
Led by award-winning auctioneer Juan Merchan, MERCHAN is a family-run real estate team built on trust, clarity, and results.
For over two decades, we’ve helped local homeowners navigate the market with confidence, combining structured campaigns, strong buyer relationships, and clear communication to deliver outcomes that matter.
With 2,500+ homes sold and 254 five-star RateMyAgent reviews, our track record reflects the trust local families place in us.
We believe real estate should feel clear, honest and well-guided from start to finish. Built on family, transparency and trust, MERCHAN delivers a seamless, personalised selling experience designed to help every client move forward with confidence.
How We Help You Get the Most From Your Sale
1. Attract the Right Buyers
We don’t just list your home, we position it to attract the buyers most likely to compete.
2. Create Real Competition
Our campaigns are designed to build pressure, not just interest, giving you negotiation leverage.
3. Negotiate From Strength
Every offer is handled with structure and intent, so you’re never guessing and never leaving money on the table.
Properties we think you'll love
Real conversations. Real market insights. Every week.
The podcast for anyone who owns a home in 3199.
Juan & Josh sit down every week and say things most agents won't. What streets actually win. What campaigns actually cost. What the data says vs what your neighbour reckons.
Just honest insight from agents working in the market every day.
Available on YouTube & Spotify.
Recognised by the People Who Matter Most
We were recently recognised as the RateMyAgent award winner for Frankston South for 2025, an achievement based entirely on verified client reviews.
For us, this isn’t about the award itself. It reflects something far more important, the experience our clients have throughout the process.
Every sale is a partnership. The best outcomes come when homeowners are informed, prepared, and supported at every step from first conversation through to final negotiation.
This recognition is a result of that shared journey, and the trust our clients place in us to guide it properly.
Meet Our Team
Latest Articles
Stay up to date with our latest news, tips and tricks.
Oct 16, 2026
How to Choose the Right Agent for Your Property
Most sellers pick an agent based on fee and a few photos on a listing. That’s the wrong way round. The right way is to look at how an agent handles price, presentation and process, because those three
Oct 13, 2026
Why the Street Matters When You Buy in Frankston or Frankston South
13 Oct 2026 · @merchan.rg The same street can give very different prices In Frankston South, one home on a street might sell for $16 million. Another home a few doors down might sell for $5 million.
Oct 12, 2026
Getting the Price Right Matters More Than Ever
Getting the Price Right Matters More Than Ever In This Market If you want to sell your home in Frankston or Frankston South, the most important thing you can control is the price. It matters more th